Our automated verification system is designed to compare your selfie with the photo on your ID. Carefully follow the instructions provided by the system to ensure a smooth process.


The ID verification process requires 5 photos:


  1. A clear photo of the front of your ID 
  2. A clear photo of the back of your ID with the full barcode captured 
  3. A clear selfie photo with ample lighting looking straight 
  4. A clear selfie photo with ample lighting facing to the left 
  5. A clear selfie photo with ample lighting facing to the right


To ensure your ID is approved, here are a few tips:

  • Make sure there is ample lighting
  • Carefully follow the instructions
  • Make sure there other people are not captured during the selfie process (this includes images/pictures of faces on the wall)
  • Make sure the images are clear and not blurry
  • Avoid wearing a mask, sunglasses, or headwear that would detract from the ID comparison